Alpha Commerce | Acumen Online

When you prefer and envisage an e-commerce solution without being restricted by the platform, we offer our ALPHA COMMERCE solution, but we do not start with a blank canvas.

We just roll out our base ALPHA COMMERCE template, change the colours and some basic look and feel to match your brand and then focus on your products.

Once our base ALPHA COMMERCE template has your company look and feel and is populated with your products, you can deploy it, or we can customise it further with your unique features.

The ALPHA COMMERCE solution can be configured and deployed for B2C or B2B or both combined.

B2C

Acumen Online's B2C solution is suitable for any business that wants to sell their products to the 3,174 millions internet users worldwide. Unlike a majority of the other B2C sites, Acumen's cart directly integrates to your back-end ERP system.

To reduce stress on your internal network, data is polled from your systems to our custom ERP manager, which feeds the website. This means if the connection to your office goes down, your website does not.

Benefits of having a B2C solution

Top Search Engine Optimisation Techniques

Our solutions are specially designed to help get you to the top SERP (search engine result position) for your desired keywords.
Friendly URL re-writing. Individual page meta tags. Full control over image names and alt and title tags.
Ontop of this, Acumen Online can show you which keywords will provide you the most traffic.

Receive Payments Online

Our solutions are set to accept payments through DPS, PayPal or Google Checkout, but there are no limitations. If you have another payment provider, this could be a custom integration for your cart.
You can allow your standard customers to pay their overdue bills or credit their account using our payment manager.
All payment information is sent through to your back-end management system and saved into your payment journal / financial management system.

Up-sell More Products To Your Clients

Acumen's solutions have been specially designed to increase sales. With special functions such as, "customers who bought" or our specially designed check out question manager with questions like, 'this product is designed to work specially with X. Would you like to add it to your cart?'.
We also have extra functionality that will encourage users to add extra products to their cart even after they have completed their checkout process.
Our solution can automatically put high margin or end of line products at the top of product lists.

B2B

Our B2B solution is highly customisable and can be designed to meet the needs of nearly any trade customers, wholesalers or resellers. The B2B cart has the same functionality as the retail cart but it also has some extra features.

Benefits of having a B2B site

Total Account Management

Our B2B solution is specially designed to help get you to the top SERP (search engine result position) for your desired keywords.
Allow your B2B clients to view their balances, credit limits, contact/billing details, trade point balances, payment types (CC, DD, AP etc), re-ocurring payments and more.
With our B2B portal, B2B clients can view all their documents such as invoices, credit memos, interaction logs, shipping reports and any other custom reports that may allow them a better insight into their needs. A great example includes the 'your top 10 purchased products Vs our top 10 selling products' report.
B2B clogins can be broken down by 'ship-to' address/branch or by employee responsibility level. This way, if your client has a head office with admin and management staff and three branches all with admin staff, the branches can see documents and reports for their location and the head office can see all the locations but only the head office managers can view the detailed reports and interaction logs.
With full security/role control, you can manage exactly which tables/forms/reports each customer can access.

Integrated Custom Reward Modules

For businesses that have their own loyalty schemes or custom reward point systems you can integrate this into your B2B cart, giving your customers the ability to review their trade point balance or redeem their points.
Our retail cart and B2B cart allow custom trade/reward point pricing modules, which will allow trade customers to purchase products using a mixture of online payment, invoicing and trade points.
Custom products can be added that can only be purcahsed using trade points so you can still use third party products like overseas trips and so on without those products appearing for normal retail customers.

Up-sell More Products To Your Clients

If you have customers who don't have a website or a good one, then you can provide them all the functionality you have in your website.
Sub portals allow you to create an independent 'copy' of your website which your customers can customise and add their own blogs and designs.
The key is that their website also has its own shopping cart, that they can add their other products into. You or they can control which of your products can be displayed on their website and at what prices. All the purchases and payments and shipping management is in their own database, which they can view and modify through their website.

You have the option to run ALPHA COMMERCE as a Standalone system or as an ERP integrated solution.

With the ERP integrated solution, your products, availability & prices are synchronized between the ALPHA COMMERCE system and your ERP system.

In standalone mode the ALPHA COMMERCE has a product manager to manage your products & pricing. This is very popular for companies who decides to do the integration at a later stage.

Global Item Syndication

Item Syndication is a cloud repository thats holds a 100% up to date copy of your SKU (Stock Keeping Units) and item images. This product information is then shared with your client base for re-use on their websites.

Item Syndication is linked up to your ERP or stock management system and pulls your product information into the cloud and then shares it via a secure encrypted API.

This means, when you update your product information / images or a customers order in your backend systems, it can instantly update your product details and information on servers / systems around the world.

Benefits of Item Syndication

Store All Your Marketing Material / Product Information In Our Cloud

Link your back-end management systems to our cloud based Item Syndication repository and it will provide access to that information to your vendors, resellers and trade customers. Now your resellers can link their websites to the Item Syndication so that product information and images are pulled from our servers. As soon as you update your product information in your own back-end systems this information will be pushed out to all the connected websites.
Imagine if next time you decide to update your branding and take new product pictures if you didn't have to ask all your resellers to update their websites. Instead, drop the new images into our syndication feed and instantly update your product images around the globe.

Link your systems with your vendors and resellers

Imagine if your customers didn't have to pick up the phone or flick you an email to check if a product was in-stock or to get a current price? How much easier would it be for them to check your product info from inside their own system?
Using our Item Syndication and custom web services its already possible. Your customers, vendors or even third party logistics companies can now easily access crucial time sensitive information from inside their own networks or systems. We can provide information in a variety of formats to cater for any business or internal system.

128 Bit Encryption and User Authentication

Our Item Syndication Service is encrypted by a 128bit SSL cert to make sure that your information is kept safe.
For people using the B2B / Trade Cart with user authentication then this can be applied to your Item Syndication. This enables you to provide custom pricing and custom product information to individual customers.

Integrations

Data is polled from your ERP system to our custom ERP manager, which feeds the e-commerce website. This means if the connection to your ERP system goes down, your website does not.

This turns your website into an extension of your internal ERP system rather than an independent application which you have to maintain on a regular basis. Never get caught out with incorrect pricing or product information and make sure that stock levels shown on your website are correct at all times.

No more wasting time by receiving your web orders via email and having to manually enter them into your ERP system. Or worse, having to export sales from your shopping cart into excel and then importing them into your ERP system.

Website orders should be handled the exact same way as any other order you receive. As soon as a web order is placed it should be deducted from your available stock in your ERP system instantly to ensure the items on the web order are not sold via another channel before you can load the web orders into your system.

We have standard integration developed for the ERP systems listed below. For other ERP systems, we deploy the "Low Code" integration solution via the Codeless Platform. Read more about our Codeless integration solution here.

Supported ERP Systems

Microsoft Dynamics 365 Business Central

Fully integrated into your back end systems so that orders appear in your stock management system instantly. Full integration is available for Microsoft Dynamics 365 Business Central. All main modules have been integrated, Sales & Receivables, Inventory and more.

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Accredo

Proven accounting and business management software purpose designed for growing New Zealand companies. We have recently finished a proof of concept integration and are looking to take on Accredo users.

> Learn More

Propella

Windows-based, full-featured business management package covering financials, stock, distribution, manufacturing, rentals and job costing/servicing. Functional and intuitive layout that reduces the training time needed to take full advantage of the unlimited potential of Propella.

> Learn More