Data is polled from your ERP system to our custom ERP manager, which feeds the e-commerce website. This means if the connection to your ERP system goes down, your website does not.
This turns your website into an extension of your internal ERP system rather than an independent application which you have to maintain on a regular basis. Never get caught out with incorrect pricing or product information and make sure that stock levels shown on your website are correct at all times.
No more wasting time by receiving your web orders via email and having to manually enter them into your ERP system. Or worse, having to export sales from your shopping cart into excel and then importing them into your ERP system.
Website orders should be handled the exact same way as any other order you receive. As soon as a web order is placed it should be deducted from your available stock in your ERP system instantly to ensure the items on the web order are not sold via another channel before you can load the web orders into your system.